Send us your flight or travel insurance requirements. The Travel Assistant organises your request and our Travel Team checks current availability and prepares your options.
No live prices in the chat. The assistant does not show live flights, fares, hotels or insurance policies and will never say that a flight, seat or policy is available or booked. Our Travel Team checks current availability with the actual providers and sends you options. You receive confirmation that your request was received, not a booking confirmation.
Flight requests
The assistant collects:
- Departure city and destination
- Departure and return dates, and trip type
- Number of adults, children and infants
- Cabin class and preferred airline
- How flexible your dates are
- Any additional requirements and your contact details
Travel insurance requests
- Destination and travel dates
- Number of travellers and age bands
- Coverage needs and your contact details
How it works
- You tell the assistant about your trip.
- You review a summary of your request.
- You submit it to our Travel Team.
- Our team checks current availability and prepares a response or quote.
- We contact you using the details you provided.
Please do not share
Card numbers, passwords or other financial credentials should never be typed into the chat. Our team will explain the payment process when your options are ready.